Digital Business Research Center Steyr
Publications
Scenario-Based Requirements Elicitation for User-Centric Explainable AI
D. Cirqueira, D. Nedbal, M. Helfert, M. Bezbradica - Scenario-Based Requirements Elicitation for User-Centric Explainable AI - Machine Learning and Knowledge Extraction (CD-MAKE), Dublin, Irland, 2020, pp. 321-341
Explainable Artificial Intelligence (XAI) develops technical explanation methods and enable interpretability for human stakeholders on why Artificial…
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Success factor analysis for cloud services: a comparative study on software as a service
D. Nedbal, M. Stieninger - Success factor analysis for cloud services: a comparative study on software as a service - Int. J. Grid and Utility Computing, Vol. 11, No. 3, 2020, pp. 315-329
Identifying Brand-Owned Touchpoints Along the Digital Retail Customer Journey
R. Zimmermann, A. Auinger - Identifying Brand-Owned Touchpoints Along the Digital Retail Customer Journey - Proceedings der Community Tracks zur WI 2020, Potsdam, Deutschland, 2020, pp. 291-305
Today’s brick-and-mortar retail is struggling to stay competitive when compared to e-commerce. However, with a new form of retail emerging, which makes use of…
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Profiling (un-)committed online complainants: Their characteristics and post-webcare reactions
W. Weitzl, S. Einwiller - Profiling (un-)committed online complainants: Their characteristics and post-webcare reactions - JOURNAL OF BUSINESS RESEARCH, 2020, pp. 740-753
After service failures, consumers increasingly turn to brand-created social media outlets to voice an online complaint and achieve their complaint goal. This…
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Messung von digitalem Stress im organisationalen Umfeld: Erfahrungen aus einer Fallstudie
T. Fischer, R. Riedl - Messung von digitalem Stress im organisationalen Umfeld: Erfahrungen aus einer Fallstudie - HMD - Praxis der Wirtschaftsinformatik, Vol. 57, No. 2, 2020, pp. 218-229
Control Portfolio Adaptation in Scrum: Initial Findings from a Practitioner Survey
T. Fischer, A. Hevner, R. Riedl - Control Portfolio Adaptation in Scrum: Initial Findings from a Practitioner Survey - Proceedings of the 40th International Conference on Information Systems (ICIS), München, Deutschland, 2019, pp. 9
Design of Dynamic Control Portfolios in Scrum Projects
T. Fischer, A. Hevner, R. Riedl - Design of Dynamic Control Portfolios in Scrum Projects - Proceedings of the 14th International Conference on Design Science Research in Information Systems and Technology, Worcester, MA, USA, Vereinigte Staaten von Amerika, 2019
DATMO - Datenmodellierung
M. Stieninger - DATMO - Datenmodellierung in Management von Informatik-Projekten (Editors: R. Riedl) - De Gruyter Oldenbourg, 2019, pp. 581-590
Prohibiting Bring Your Own Devide (BYOD) in Companies: Effectiveness and Efficiency vs. Satisfaction
A. Auinger, W. Wetzlinger - Prohibiting Bring Your Own Devide (BYOD) in Companies: Effectiveness and Efficiency vs. Satisfaction - Proceedings of HCI International 2019, Orlando, Vereinigte Staaten von Amerika, 2019
Usage of Semantic Web in Austrian Regional Tourism Organizations
C. Lohvynenko, D. Nedbal - Usage of Semantic Web in Austrian Regional Tourism Organizations - Semantic Systems. The Power of AI and Knowledge Graphs, Karlsruhe, Deutschland, 2019, pp. 3-18
Tourism is one of the most important economic sectors in Austria. Given the high internationality degree of Austrian visitors, the websites of regional tourism…
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Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda
G. Obermeier, A. Auinger - Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda - Proceedings of HCI International 2019, Orlando, Vereinigte Staaten von Amerika, 2019, pp. 51-66
Shopping in the traditional retail environment is increasingly being influenced by technologies enabling human-computer interaction. Scientists, as well as…
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Smartphones as an Opportunity to Increase Sales in Brick-and-Mortar Stores: Identifying Sales Influencers Based on a Literature Review
R. Zimmermann, A. Auinger, R. Riedl - Smartphones as an Opportunity to Increase Sales in Brick-and-Mortar Stores: Identifying Sales Influencers Based on a Literature Review - Proceedings of HCI International 2019, Orlando, Vereinigte Staaten von Amerika, 2019, pp. 82-92
Co-creation of online service recoveries and its effects on complaint bystanders
C. Hutzinger, W. Weitzl - Co-creation of online service recoveries and its effects on complaint bystanders - JOURNAL OF BUSINESS RESEARCH, 2019
Potential customers often consider public online complaints and the subsequent recovery episode in their purchasing decisions. This research reveals that…
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Priming and context effects of banner ads on consumer based brand equity: A pilot study
H. Kindermann - Priming and context effects of banner ads on consumer based brand equity: A pilot study - Lecture Notes in Computer Science , Würzburg, Deutschland, 2019
Banner advertising is usually placed on suitable, highly frequented websites. The extent to which the brand of a banner ad and the brand of the website…
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PROMO - Prozessmodellierung
T. Fischer - PROMO - Prozessmodellierung in Management von Informatik-Projekten (Editors: R. Riedl) - De Gruyter Oldenbourg, 2019, pp. 565-580
Customer purchase behavior prediction in e-commerce: A conceptual framework and research agenda
D. Cirqueira, M. Hofer, D. Nedbal, M. Helfert, M. Bezbradica - Customer purchase behavior prediction in e-commerce: A conceptual framework and research agenda - Lecture Notes in Computer Science , Würzburg, Deutschland, 2019, pp. 119-136
Digital retailers are experiencing an increasing number of transactions coming from their consumers online, a consequence of the convenience in buying goods…
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Digitale Transformation im stationären Einzelhandel
M. Stieninger, A. Auinger, R. Riedl - Digitale Transformation im stationären Einzelhandel - Wirtschaftsinformatik & Management, 2019
Keine Veränderung prägt die Geschäftswelt in den letzten Jahren stärker als die Digitalisierung. Europäische Einzelhandelsunternehmen stehen hinsichtlich des…
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Functional performance testing and return to sport criteria in patients after anterior cruciate ligament injury 12–18 months after index surgery: A cross-sectional observational study
I. Leister, S. Kulnik, H. Kindermann, R. Ortmaier, J. Barthofer, I. Vasvary, K. Katzensteiner, G. Mattiassich - Functional performance testing and return to sport criteria in patients after anterior cruciate ligament injury 12–18 months after index surgery: A cross-sectional observational study - Physical Therapy in Sport, Vol. 37, No. 1, 2019
Is the Technostress Creators Inventory Still an Up-To-Date Measurement Instrument? Results of a Large-Scale Interview Study
T. Fischer, A. Pehböck, R. Riedl - Is the Technostress Creators Inventory Still an Up-To-Date Measurement Instrument? Results of a Large-Scale Interview Study - Tagungsband der 14. Internationalen Tagung Wirtschaftsinformatik , Siegen, Deutschland, 2019, pp. 1834-1845
Self-report measures are of great importance for technostress research and particularly the Technostress Creators Inventory has been amongst the most…
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Techno-Unreliability: A Pilot Study in the Field
T. Kalischko, T. Fischer, R. Riedl - Techno-Unreliability: A Pilot Study in the Field - Information Systems and Neuroscience, Wien, Österreich, 2019, pp. 10
We report on a pilot study, with the aim of investigating techno-unreliability in the field. Over the course of three days, we collected physiolog-ical data…
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Investigating Technostress from a Neurobiological Perspective: Results of a NeuroIS Research Program with a Focus on Field Studies
R. Riedl, T. Fischer - Investigating Technostress from a Neurobiological Perspective: Results of a NeuroIS Research Program with a Focus on Field Studies - Society for Neuroscience - 49th Annual Meeting, Chicago, Vereinigte Staaten von Amerika, 2019
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