Campus SteyrResearch Center

Global Business Management Research Center Steyr

Publikationen

The Hidden Impact of Word-Of-Mouth: A System Dynamics Approach.

J. Kraigher-Krainer, M. Überwimmer, Y. Costa, A. Zehetner - The Hidden Impact of Word-Of-Mouth: A System Dynamics Approach. - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 111-120
The method of System Dynamics is applied to study the impact of word-of mouth on sales over time. Five simulations (or experiments) are run under different...   mehr
  • Tagungsband
  • Global Business Management

The Relationship between Emotional Intelligence and Negotiation Performance: Preliminary Findings of an Experimental Study with International Business Students.

A. Zehetner, A. Zehetner - The Relationship between Emotional Intelligence and Negotiation Performance: Preliminary Findings of an Experimental Study with International Business Students. - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 55-71
While the construct of emotional intelligence (EI) has been discussed for many years, its relationship with business negotiations performance is still unclear...   mehr
  • Tagungsband
  • Global Business Management

Creating Value for the Customer with Industrial Services: Selling Industrial Services is not a Matter of Price

M. Überwimmer, R. Füreder, C. Roitinger - Creating Value for the Customer with Industrial Services: Selling Industrial Services is not a Matter of Price - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 97-110
According to the ESIC (European Service Innovation Centre) report, the Upper Austrian region is characterized by a strong manufacturing sector where service...   mehr
  • Tagungsband
  • Global Business Management

Fostering the Welcome Culture in an Industrial Power Region Exemplified in Upper Austria

M. Überwimmer, D. Hurch, M. Weichselbaumer - Fostering the Welcome Culture in an Industrial Power Region Exemplified in Upper Austria - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 323-331
The industrial power region of Upper Austria has recognized that key workers are highly beneficial to the wealth and growth of the region. In order to attract...   mehr
  • Tagungsband
  • Global Business Management

Wie viel darf guter Service kosten?

M. Überwimmer, R. Füreder - Wie viel darf guter Service kosten? - Verkaufen, 2017, pp. 32-35
  • Populärwissenschaftlich
  • Global Business Management

Fleet size optimization in the discarded tire collection process

Y. Costa, W. Sarache, M. Überwimmer - Fleet size optimization in the discarded tire collection process - Research in Transportation Business and Management, 2017
  • Journal
  • Global Business Management

How Trait Emotional Intelligence Moderates the Relationship of B2B Salespersons’ Skills and Performance: Interaction and Higher Order Effects of Sales Experience and Formal Education

T. Foscht, A. Zehetner, V. Kashiap - How Trait Emotional Intelligence Moderates the Relationship of B2B Salespersons’ Skills and Performance: Interaction and Higher Order Effects of Sales Experience and Formal Education - 2017 Summer AMA Conference, San Francisco, Vereinigte Staaten von Amerika, 2017, pp. 10-11
  • Tagungsband
  • Global Business Management

Effectiveness of managerial capabilities at different hierarchical levels

J. Anzengruber, M. Goetz, H. Nold, M. Woelfle - Effectiveness of managerial capabilities at different hierarchical levels - Managerial Psychology, Vol. 32, No. 2, 2017, pp. 134-148
  • Journal
  • Global Business Management

Kompetenzmanagement von morgen verstehen - Wie man Potentiale sichtbar machen und mobilisieren kann

J. Anzengruber - Kompetenzmanagement von morgen verstehen - Wie man Potentiale sichtbar machen und mobilisieren kann - Tagungsband Steinbeis Consulting Tag, Stuttgart, Deutschland, 2014
  • Tagungsband
  • Global Business Management

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