Global Business Management Research Center Steyr
Publikationen
Emotionale Intelligenz und Verkaufsperformance
A. Zehetner - Emotionale Intelligenz und Verkaufsperformance - Springer Verlag, 2019
The Moderating Effect of Trait Emotional Intelligence on the Relationship between Selling Skills and Performance: Findings from a B2B Context
A. Zehetner, V. Kashyap, T. Foscht - The Moderating Effect of Trait Emotional Intelligence on the Relationship between Selling Skills and Performance: Findings from a B2B Context - EMAC 2018 Proceedings, Glasgow, Österreich, 2018, pp. 1-12
Actions Against the Lack of Highly Skilled Workers in the Regions of Upper Austria
M. Überwimmer, D. Hurch, G. Feichtinger - Actions Against the Lack of Highly Skilled Workers in the Regions of Upper Austria - Proceedings Cross-Cultural Business Conference 2018, Steyr, Österreich, 2018, pp. 17-24
Globalization, rapid technological changes and labor market developments cause that companies require different skilled employees on a continuous basis. This... mehr Service Innovation Processes in SMEs in Upper Austria
A. Fratricová, M. Überwimmer, R. Füreder - Service Innovation Processes in SMEs in Upper Austria - Proceedings Cross-Cultural Business Conference 2018, Steyr, Österreich, 2018, pp. 89-98
Due to the increasing global competitiveness, companies have to continuously expand their offer of innovative products and services. Upper Austria is the most... mehr Service innovation processes in SMEs in Upper Austria
A. Fratricová, M. Überwimmer, R. Füreder - Service innovation processes in SMEs in Upper Austria - Marketing Science & Inspiration, Vol. 13, No. 2, 2018, pp. 34-44
Due to the increasing global competitiveness, companies have to continuously expand their offer of innovative products and services. Upper Austria is the most... mehr Interkulturelle Kompetenzerweiterung im weltweiten Servicevertrieb
M. Überwimmer, C. Ebner, T. Gangl - Interkulturelle Kompetenzerweiterung im weltweiten Servicevertrieb in Personalmanagement - Springer Vieweg, 2018, pp. 433-449
Creating value for the customer with industrial services: Selling industrial services is not a matter of price
M. Überwimmer, R. Füreder, C. Roitinger - Creating value for the customer with industrial services: Selling industrial services is not a matter of price - Marketing Science & Inspiration, Vol. 12, No. 3, 2017, pp. 2-16
The Hidden Impact of Word-Of-Mouth: A System Dynamics Approach.
J. Kraigher-Krainer, M. Überwimmer, Y. Costa, A. Zehetner - The Hidden Impact of Word-Of-Mouth: A System Dynamics Approach. - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 111-120
The method of System Dynamics is applied to study the impact of word-of mouth on sales over time. Five simulations (or experiments) are run under different... mehr The Relationship between Emotional Intelligence and Negotiation Performance: Preliminary Findings of an Experimental Study with International Business Students.
A. Zehetner, A. Zehetner - The Relationship between Emotional Intelligence and Negotiation Performance: Preliminary Findings of an Experimental Study with International Business Students. - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 55-71
While the construct of emotional intelligence (EI) has been discussed for many years, its relationship with business negotiations performance is still unclear... mehr Creating Value for the Customer with Industrial Services: Selling Industrial Services is not a Matter of Price
M. Überwimmer, R. Füreder, C. Roitinger - Creating Value for the Customer with Industrial Services: Selling Industrial Services is not a Matter of Price - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 97-110
According to the ESIC (European Service Innovation Centre) report, the Upper Austrian region is characterized by a strong manufacturing sector where service... mehr Fostering the Welcome Culture in an Industrial Power Region Exemplified in Upper Austria
M. Überwimmer, D. Hurch, M. Weichselbaumer - Fostering the Welcome Culture in an Industrial Power Region Exemplified in Upper Austria - Proceedings Cross-Cultural Business Conference 2017, Steyr, Österreich, 2017, pp. 323-331
The industrial power region of Upper Austria has recognized that key workers are highly beneficial to the wealth and growth of the region. In order to attract... mehr Wie viel darf guter Service kosten?
M. Überwimmer, R. Füreder - Wie viel darf guter Service kosten? - Verkaufen, 2017, pp. 32-35
Fleet size optimization in the discarded tire collection process
Y. Costa, W. Sarache, M. Überwimmer - Fleet size optimization in the discarded tire collection process - Research in Transportation Business and Management, 2017
How Trait Emotional Intelligence Moderates the Relationship of B2B Salespersons’ Skills and Performance: Interaction and Higher Order Effects of Sales Experience and Formal Education
T. Foscht, A. Zehetner, V. Kashiap - How Trait Emotional Intelligence Moderates the Relationship of B2B Salespersons’ Skills and Performance: Interaction and Higher Order Effects of Sales Experience and Formal Education - 2017 Summer AMA Conference, San Francisco, Vereinigte Staaten von Amerika, 2017, pp. 10-11
Effectiveness of managerial capabilities at different hierarchical levels
J. Anzengruber, M. Goetz, H. Nold, M. Woelfle - Effectiveness of managerial capabilities at different hierarchical levels - Managerial Psychology, Vol. 32, No. 2, 2017, pp. 134-148
Kompetenzmanagement von morgen verstehen - Wie man Potentiale sichtbar machen und mobilisieren kann
J. Anzengruber - Kompetenzmanagement von morgen verstehen - Wie man Potentiale sichtbar machen und mobilisieren kann - Tagungsband Steinbeis Consulting Tag, Stuttgart, Deutschland, 2014
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